General FAQ's

The issue you’re describing is called Sound Transfer this is when sound travels between spaces i.e from one meeting room to another. This is resolved with Insulation products or partition tricks. We are happy to give you advise around this. 

Acoustic issues are when you have problems within a space and need to reduce excess noise like echo. This is resolved using the Acoustic products found on our website. 

All products are made to order Locally by the Manufacture Autex. Standard lead-time is around 2 weeks. Some product lead-times vary. If you have a specific date you need an item by please get in touch with our team before purchasing. 

Payment is required before we can order your materials and confirm a delivery or collection date. You can either pay via credit card directly or select Bank Transfer during checkout. This option will send you an invoice where you can pay via your accounts team or standard bank transfer. 

Shipping will be calculated at check-out based on your address before payment. Large items or order will be delivered palletised and charged accordingly. 

Free NZ (Auckland) pick up is available. 

3D tiles per pack = 1.98m2

Composition tiles per pack = 4.32m2

Cube tiles per pack = 2.88m2

Yes, we have a network of preferred installers in most regions. Get in touch with us if you wish to know more about this process. 

Check out this awesome video showcasing the effects of our products. It speaks for itself! 

We can adapt our specification to plug and play or DIY materials which either yourself or a local builders/tradesperson can install with free phone and email support from our team. 

Acoustic Appraisal FAQ's

The Acoustic Appraisal Service is  $350(GST Inc) additional rooms are $200 (GST Inc)

You will receive a document with a calculated current Reverberation Time of your space plus 2 specification options to improve the internal acoustic performance and the resulting reduced Reverberation Time. We will also provide marked up photos for the proposed layouts along with photo references of similar completed installs with the same specified materials. 

Acoustic Solutions Store can return the completed Acoustic Appraisal within 48hrs of receiving the required information.

Acoustic Appraisal provide surety around our customers spend using science to back up our specifications.